“We requested a New Gas Fire to replace the one that Feature Fireplaces of Barnstaple fitted in 1997. The only reason for a modern gas fire was our old age, we could no longer get down on hands and knees to switch it on and off.
Our new gas fire has a control to ignite and control the flame at the side of the fire. No more getting stuck on hands and knees. Another bonus is the efficiency of the new fire more heat less gas consumption. Truly a win win for us ,as we are both in our seventies.
We must thank David, and David for excellent workmanship and being exceedingly polite and helpful throughout the fitting, registration of appliance, and endless questions from both of us. They also returned a few days later to check that we were happy with our new fireplace.
First Class Service, from the initial enquire at the shop in Barnstaple, to final fitting at our home in Braunton.
If you want a first class Modern efficient gas fire with coal or log effect, and a first class fitting service. Look no further than FEATURE FIREPLACES of Barnstaple.”
Larry and Marion Evans.
“I would like to say I am very pleased with it and I think the black
frame looks much better that the wood would have. Thanks for all your
help and advice.”
“We are delighted with the work you did. Thanks again.”
Stuart Young, Newport, Barnstaple
“We are putting pen (printer) to paper this early after the installation of our Gazco Logic Convector (with remote control) in order to express our thanks for a first class service.”
“From the moment we first entered your shop in Bear Street, we were treated with courtesy, and considered helpfulness regarding our replacement fire requirements. Then there is the ‘road’ crew.
“We were greatly impressed with Dave & John’s punctuality and thoughtfulness in laying adequate ground sheets for what could have been a rather messy job. There teamwork was impressive and they both proved to be very helpful and informative with regard to installation.”
You were first recommended to us by our friend Mrs June Liddy, who had a new fireplace and fire installed by yourselves last year. We were both impressed with the friendly quality of service you provided and would not hesitate to recommend you and your company to friends and relatives to acquire a new or replacement fireplace.
We shall be contacting you again in about 12 months with a view of arranging an annual service.
Nicky & Richard Chapman, Combe Martin
“Thank you for being so kind and considerate. Mother is delighted with her new fireplace.”
“Many thanks Dave for fitting our new fireplace and fire. Being new to
the area we sought a reputable fireplace supplier and installer and you
were recommended to us. We were not disappointed. You removed the old
fireplace, capped a protruding gas pipe, fitted the surround and fire
and finished off with the skirting board. Fantastic work by both you
and John. Thanks again.”
Fred & Pat Harding, Barnstaple
“We are really pleased with the work you’ve done and are very satisfied customers.”
Pete Frost, Ilfracombe
“Many, many thanks for a beautiful fire surround, which Dave so excellently fitted on Monday morning. I cannot begin to tell you what an uplift this gave to me. The new surround, apart from making the room even brighter, has given a whole new look to the lounge. Thank you once more.”
Pam Phillips, Barnstaple
“It gives us great pleasure in writing this letter to thank you for the personal attention you gave us from the moment we ordered our fireplace installation. We can not praise the attention to detail enough hence the fireplace now ‘looks the part’. The grain and colour was perfectly matched to suit our specifications along with the made to measure sizing. We would be more than happy for you to show to prospective customers our fireplace as an example of your superior workmanship.”
Gary & Samantha Friend, Braunton